Frequently Asked Questions


What is the mailing address?

P.O. Box 32577

Waco, TX 76703

How do I find an Agent?

There are several way to find an agent using the "Find an Agent" search function. If you are looking for an agent that has an office close to you, the best way to search for them, is to enter your zip code. This will display the agents that are the closest distance from you.


How do I report a loss?

If you are a policyholder, you can report a loss directly by either clicking on the "File Claim Online" button and filling in a brief online form, or you can call our claims department directly at (855) 759-3721.

Have a question? Let us help

Phone Number
Request a Call
Find Agent
File a Claim
Read FAQs