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Our offices will be closed for the Juneteenth Holiday, Friday, June 19. We will resume normal business hours Monday, June 22 at 8am.

Company

Here to serve you!

Our mission is to provide our agency partners and common customers targeted insurance and bond products in an ethical, timely, friendly, and common-sense manner.

Get to Know the Insurors Difference

Our mission is to provide competitive insurance and bond products for our customers in an ethical, timely, friendly, and common-sense manner; provide our employees with meaningful work and professional growth opportunities; and increase the value of our company to our stakeholders.

February Customer Service Meter
Avg. Call Return/Response Time
185 min
Avg. Chat Response Time
52.5 sec
Avg. Time from Claim Receipt to Claim Paid
6.5 days
Avg. Time from Claim Receipt to Customer Contact
18 min

Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

How do I check the status of my premium payment?

You can check your premium payment status by clicking Here, or by using the instant chat window at the bottom of this page or you can call the Accounting Department at 877-282-1625.

If I need to verify insurance coverage for a homeowner’s policy as the mortgagee what number should I call?

Please call 888-786-0003.